ECG extends working hours to 4pm following prepaid vending challenge

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The Electricity Company of Ghana (ECG) has extended its working hours to 4:00pm due to vending challenge with their prepayment system.

The extension would last from Saturday, October 1 to Sunday, October 2, 2022 only according to a statement issued on Friday, September 30.

“The company will extend its working hours at all district offices this weekend…”, a portion of the statement reads.

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ECG outlets will work from 9 am to 4 pm this weekend in accordance with the announced extension.

This comes at a time customers of the Electricity Company of Ghana (ECG), across some parts of the country are facing challenges in purchasing prepaid with the prepaid system from the power distribution company.

The challenge which was encountered by customers in the Ashanti Region, Volta, Eastern, and Central Region begun Thursday, September 29, 2022.

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As a result, some customers in the Kumasi, Accra, Takoradi, Tema, Cape Coast, Kasoa, Winneba, Swedru, Koforidua, Nkawkaw, and Akim Tafo have all been affected.

ECG subsequently apologized to customers and businesses for the inconvenience caused by the technical challenge and said its ICT team is working assiduously to correct the anomaly and restore the system to normalcy.

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