Chief of Staff, Dr. Julius Debrah, has urged African countries to improve public service delivery to make governance more responsive to the needs of citizens.
He made the call when he officially opened the 7th Africa Public Sector Conference and Awards (APSCA 2026) in Accra on behalf of President John Dramani Mahama, the government and the people of Ghana.
Held under the theme, “Governance 2030: Resilient Institutions for a Digital, Green and Secure Africa,” the conference provided a platform for public sector leaders across Africa to share ideas, strengthen institutions and explore practical solutions to governance challenges.
Dr. Debrah said the true measure of governance is the difference it makes in the lives of the people.
He noted that citizens experience government through the quality of services they receive, stressing that good policies must be supported by effective coordination, proper implementation and accountability.
According to him, Ghana’s Reset Agenda is focused on building a public service that is responsive, efficient and committed to meeting the needs of the people.
He identified digital transformation, skills development, fiscal discipline and institutional accountability as key priorities in efforts to improve governance and public service delivery.
The Chief of Staff also encouraged participating countries to leave the conference with a practical commitment to improve at least one public service that directly affects citizens.
He said simplifying processes, eliminating unnecessary delays, listening to citizens and setting clear service standards would help build public institutions that earn the trust of the people.
Dr. Debrah further stressed the need for resilient institutions, trusted digital systems, sustainable development and stronger cooperation among African countries to support the continent’s progress.
He commended InstinctWave Group and its Group Chief Executive Officer, Mr Akin Naphtal, for sustaining the continental platform and congratulated all nominees and award recipients for their dedication and excellence in public service.
He said the legacy of public officials should be measured by the lives they improve and the confidence they restore in public institutions, rather than the offices they occupy or the conferences they attend.
